Terms and Conditions of Use website: tellromania.ro

Definitions

The following terms used in capital letters will have the following meanings, unless expressly provided otherwise:

Consumer – any natural person who acts for purposes outside of his commercial, industrial/production, craft or liberal activity;

Service/Product Provider: Societatea T.E.L.L. SECURITY SYSTEMS S.R.L.

Website – platform www. tellromania.ro offered by tellromania.ro;

The Client/User – the natural person/legal entity that concludes that purchases services/products from the service/product provider;

tellromania.ro – T.E.L.L. Society SECURITY SYSTEMS S.R.L., based in the municipality Brasov, B-dul Garii, no. 26, bl. 17, sc. A, app. 6, Brasov county, registered at the Trade Registry Office near the Brasov Court under no. J8/161/10.02.2012, registered for VAT purposes under no. ROONRC: J8/161/10.02.2012, having the bank account no. RO22RZBR0000060015534159 opened at Raiffeisen Bank.

Acceptance of the Terms and Conditions

2.1. It is important to read these Terms and Conditions carefully before using the Site. These Terms and Conditions apply together with the General Conditions of Use and the Cookies Policy existing on the Site.

2.2. By using this Site, you fully agree with these Terms and Conditions, which you fully understand and acknowledge, without any other restrictions. Also, the User declares that all persons on whose behalf they perform various services through this website have been informed of the content of these Terms and Conditions and have accepted their content. If you do not fully agree with these Terms and Conditions, you may not use this Site in any way or order the services offered by tellromania.ro

III. Services and Products

3.1. tellromania.ro provides you with the Website that offers you an automatic system through which you have the possibility to search and check availability for different services, respectively for the purchase of goods and allows you to make the desired purchase. Thus, you can choose from a multitude of services/goods available on the Site, having the possibility to place orders on the Site (in real time), as well as pay for these services through our online payment system.

3.2. Reservations are subject to the provisions of these General Conditions of Reservation and Sale of the Customer  Service Providers.

3.3. Any reservation made online implies the acceptance of the Terms and Conditions of tellromania.ro and the rules stipulated in the contract with the customer.

Information published on the Site

1. Other general terms and conditions applied to tellromania.ro services

6.1. According to OG 34/2014, tellromania.ro does not have a product return policy, and any refunds are made only in accordance with the provisions of the legislation in force.

6.2. Before completing a reservation request, the Customer must agree to these Terms and Conditions, otherwise the reservation will not be completed

VII. Complaints

7.1. Any problem encountered while visiting the site must be communicated urgently to tellromania.ro in order to be able to solve it in a timely manner.

7.2. For the fastest, efficient and amicable resolution of any problems that may arise, please send your messages to the address secretariat@tellromania.ro

VIII. Use of the Site

8.1. tellromania.ro is not responsible for the User’s skills to access or use the Site, nor for failures generated by the lack of these skills, tellromania.ro does not guarantee that the Site cannot be affected by viruses or other actions that can generate defects or other losses.

Obligations of the User

9.1. If you use the Site, you agree to comply with the following obligations including (but not limited to):

financial responsibility for all transactions carried out in your account or name.

the legal capacity necessary to decide and oblige you contractually, respectively being over 18 years of age;

guaranteeing the veridicity of the data provided about you. or your family members

not using the Site for speculative purposes, generating false or fraudulent purchases;

non-transmission of political, pornographic, racist or other materials that violate the law.

the obligation not to alter, copy, transmit, distribute, sell, display, license or reproduce the content of the Site, except for the use for personal and non-commercial purposes of a single copy of the information contained in the Site.

Prohibition of access to the Site

tellromania.ro reserves the right to deny you access to the Site at any time without prior notification.

The responsibility of tellromania.ro

10.1. tellromania.ro is not responsible for indirect losses suffered by you. as a result of the acceptance of these Terms and Conditions and the conclusion of the Intermediation Contract, from the faulty use of the Website or of the tourist services booked and purchased from the Website.

11.1.  tellromania.ro cannot guarantee the uninterrupted supply of the Website and cannot be held responsible for losses of any nature suffered as a result of this fact, including unrealized profits.

XII. Links to other Sites

12.1. The site may contain links to other external web pages operated by third parties, tellromania.ro has no control or association with these web pages and assumes no responsibility in relation to the accuracy, integrity or quality of these web pages.

12.2. The content of these external web pages does not reflect the products, services or information provided by tellromania.ro. Any opinions regarding the content of these external web pages should be redirected to the administrators of the pages in question.

XIII. Force Majeure, Fortuitous Case

13.1. tellromania.ro is not responsible for events caused by Force Majeure.

13.2. Events caused by force majeure include, but are not limited to: states of emergency, states of alert or travel restrictions imposed by government authorities, political instability, wars, kidnappings, fires, floods, accidents, storms, volcanic eruptions, epidemics, pandemics, strikes, terrorist attacks, etc. which can affect tellromania.ro

XIV. Changes to the Site

14.1. tellromania.ro can modify the design or content of the Site, the database, as well as other features of the Site.

Copyright and Registered Trademark

15.1. The copyright, property rights and content of the Site are owned by tellromania.ro, except when these rights are owned by other parties.

15.2. The name tellromania.ro as well as the other brands, logos or graphic/figurative elements contained in the Site are registered trademarks of tellromania.ro or its affiliates. Other names of companies, products or services that appear on the Site may be registered trademarks of the respective entities.

15.3. You have no right or license to use these trademarks. For matters related to copyright on tellromania.ro, please send us an e-mail to the e-mail address: site@tellromania.ro

XVI. Privacy policy

16.1. tellromania.ro tries to protect as much as possible the right regarding the confidentiality and image of the users of the Site. Our intention is to offer you, as a Site User, a safe online experience that will not negatively affect your personal life. In this sense, we make all the necessary efforts to ensure that the information you enter in our database is used exclusively for the purposes intended by you.

16.2. When you register on the Site by creating an account, by accessing it, by reserving or purchasing various tellromania.ro services and products or by activating promotional or advertising messages, tellromania.ro will process personal information to identify a certain person in accordance with the terms and for the purpose stipulated in the applicable legislation in force.

XVII. Cookies policy

17.1. The cookie policy on the Site explains what cookies are and how we use them on our Site. You must read this policy to understand what type of cookies we use, the information we collect with the help of cookie modules and how this information is used.

XVIII. Security Policy

tellromania.ro uses secure technology to protect your information. personal and financial transactions. tellromania.ro complies with the security procedures and standards offered by its partners and payment service providers, standards that ensure increased security for online purchase processes through cards.

XIX Changes to the Terms and Conditions

19.1. tellromania.ro reserves the right to modify or update the Terms and Conditions regarding the use of this Site at any time, without prior notification to the Users. The current version of the Terms and Conditions will be displayed on the Site from the date the changes enter into force. Continuing to use this Site after the publication of these changes will constitute your acceptance. regarding these changes.

19.2. These Terms and Conditions represent the Contract between the User and tellromania.ro, with the exception of the cases in which:

(i) special legislation requires the conclusion of other types of contracts or

(ii) tellromania.ro negotiates other contractual conditions with the contractual partners (who are not consumers), in both cases these Terms and Conditions apply only to the extent that they do not contradict the negotiated contractual conditions.

Applicable Law

20.1. These Terms and Conditions are governed by the laws of Romania.

20.2. If it is not possible to resolve disputes amicably, the User can address the competent courts in Brasov, in which case the Romanian language version of the Terms and Conditions will prevail.